We may collect personal information such as your name, address, phone number, email address, date of birth, gender, country of origin, current address, emergency contact details, references, employment history, and information about previous landlords or letting agents.
If you apply for accommodation with us and your application is successful, we may also collect your bank details and any relevant medical information you choose to share.
If you apply for a job with us—or to provide services either personally or through a company—we may collect details about your work experience, qualifications, licences, and any police checks, where applicable.
We collect personal information in various situations, including when you:
- Register or provide information on our website
- Apply for accommodation
- Are listed as an emergency contact or referee by a prospective tenant
- Take part in a survey, questionnaire, or message board
- Subscribe to our mailing list or promotional materials
- Contact us with questions, requests, or complaints
- Sign up for additional services
- Request customer or technical support
- Apply for employment directly or through an agency
- Are named in a service contract with us
For safety and security, some public areas in our buildings are monitored by CCTV. Any footage recorded may be used and stored in line with applicable laws.